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Supplier Performance Assessment : The relevance of a collaborative, customisable solution

Set your evaluation criteria, gather feedback from your teams, consolidate and analyse results

With Oxalys Supplier Performance Assessment you can…

Create performance surveys

Oxalys Supplier Performance Assessment feature helps you run performance surveys within your company. From defining the criteria to analysing results, and including selecting the collaborators you will approach for feedback, our Supplier Performance Assessment solution can be tailored to your needs when launching online surveys.

Gather relevant opinions

Lead times, costs, CSR… define your quality criteria in line with markets and suppliers, and collect feedback from your employees, the right people to approach for this kind of information. The information and scores you collect will therefore be aligned with your quality indicators (price, deadlines compliance, product quality, performance, etc.)

Develop improvement plans

One of the aims of any good supplier performance assessment strategy is to develop an improvement plan. The data obtained when tracking supplier performance creates useful indicators to improve procurement performance within your company.

The Supplier Performance Assessment solution that helps you to…

Professionalise your supplier performance management

Identify quality criteria, collect and analyse data, take corrective actions… our Supplier Performance Assessment software lets you to design professional performance surveys. The data you gather matches your evaluation criteria, and can be used as the foundation for an improvement plan.

Run effective and accurate evaluations

Each person involved in the purchasing process evaluates suppliers according to their own criteria. Allocate targeted surveys to selected evaluators for objective and measurable evaluations. The Oxalys Supplier Performance Assessment solution allows you get feedback from the right people for the survey you need.

Improve procurement performance

Quickly identify errors, suggest opportunities for improvement, monitor the quality of each supplier’s work… all this is possible thanks to the features of our solution. Control, predict, react… these are the foundations of accurate supplier performance management.

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Manage supplier performance with Oxalys

Create and customise a performance survey, set relevant criteria according to projects and markets, gather insightful feedback and scores, suggest opportunities for improvement… the Oxalys Supplier Management solution guarantees effective supplier performance assessment.

The Oxalys supplier performance assessment feature lets all employees in contact with your suppliers (buyers, operational staff, warehouse staff, etc.) speak out.

Set your evaluation criteria

The performance survey feature lets you include both quantitative and qualitative criteria. Fully configurable, it allows you to customise each survey according to targets defined by Quality, Technical, Procurement or General Managements.

  • customised quantitative and qualitative evaluation criteria
  • customised scoring system

Collect and analyse feedbacks and observations

Our supplier performance management solution makes it easy to collect information from the people you have tasked with evaluating your partners. It generates performance reports that provide you with clear, summarised information on the results of decisions taken during the annual review or renegotiation phases.

  • survey management and planning
  • surveys triggered by purchase order value
  • automatic reminders and tracking

Invest in continuous improvement

The Oxalys Supplier Performance Assessment solution helps you implement improvement plans and corrective actions, in line with the procurement project management features. This lets you predict errors, engage supplier stakeholders, and track everyone’s progress.

  • summary and custom performance reports (through procurement reporting)
  • automated performance surveys linked with improvement plans established and managed by the procurement project feature.

They place their trust in Oxalys

The assessment and monitoring of our suppliers has enabled quality agents, operational staff and all those involved in the order to contribute to the fulfillment of the requirements of our COFRAC accreditation and to the regulatory compliance of the Procurement Department.

Virginie VanhoutteQuality Agent - FCBA

Supplier relationship

Client Testimonial – NAOS

To support the group’s strong growth, the Procurement Department has developed an innovative procurement strategy that resulted in the implementation, at the beginning of 2017, of a digital procurement and SRM solution called NAOS Store.

Read the case study

Find out why many companies use our solutions


Case study – Axian Group, the leading telecom company in the Indian Ocean, relies on Oxalys to manage its 25 subsidiaries

Naos monitors and optimises its Indirect spending with the Oxalys Procurement solution and SRM

Case study – Naos meets the challenges of Procurement with Oxalys

NGE embraces digital procurement to deploy its Group procurement policy

Case study – NGE provides its employees with mobile devices to place their orders on site and implements its group procurement policy through

FAQ Supplier Performance Assessment

Why evaluate your suppliers ?

The quality of your work depends partially on the quality of services and products provided by your suppliers. Carrying out evaluations allows customers to be sure that suppliers can meet the company’s needs. This also lets you keep track of service quality according to a series of qualitative or quantitative criteria.

As such, implementing a supplier performance assessment plan lets you :

  • improve services
  • care for your company image
  • reduce costs linked to services that do not comply with specifications or purchase orders

How to conduct ongoing supplier performance assessment ?

Ongoing supplier performance assessment is a process that begins with the first contact and continue throughout the business relationship between the client and the supplier.

Evaluation during first contact consists of ensuring that the supplier is able to provide the service that the buyer wants.

Before placing the first order, first step is usually to ensure that the supplier meets the company’s due diligence criteria.

Throughout the business relationship, evaluations can be performed at various points :

  • after each order
  • randomly
  • to a pre-set schedule
  • by supplier group
  • on strategic supplier panels

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