Supplier Performance Assessment : The relevance of a collaborative, customisable solution
Set your evaluation criteria, gather feedback from your teams, consolidate and analyse results
Set your evaluation criteria
The performance survey feature lets you include both quantitative and qualitative criteria. Fully configurable, it allows you to customise each survey according to targets defined by Quality, Technical, Procurement or General Managements.
- customised quantitative and qualitative evaluation criteria
- customised scoring system
Collect and analyse feedbacks and observations
Our supplier performance management solution makes it easy to collect information from the people you have tasked with evaluating your partners. It generates performance reports that provide you with clear, summarised information on the results of decisions taken during the annual review or renegotiation phases.
- survey management and planning
- surveys triggered by purchase order value
- automatic reminders and tracking
They place their trust in Oxalys
”Before, we used to work on an Excel file. We had to call the accounting department to get an order number, then edit the purchase order and have it signed by our manager, before sending it to the supplier and accounting. Now, we place our order directly in NAOS Store, approval is done on the portal and everything is sent to the supplier.Stéphane Faustin-LeybachNaos Group Procurement Director
Client Testimonial – NAOS
To support the group’s strong growth, the Procurement Department has developed an innovative procurement strategy that resulted in the implementation, at the beginning of 2017, of a digital procurement and SRM solution called NAOS Store.
FAQ Supplier Performance Assessment
The quality of your work depends partially on the quality of services and products provided by your suppliers. Carrying out evaluations allows customers to be sure that suppliers can meet the company’s needs. This also lets you keep track of service quality according to a series of qualitative or quantitative criteria.
As such, implementing a supplier performance assessment plan lets you :
- improve services
- care for your company image
- reduce costs linked to services that do not comply with specifications or purchase orders
Ongoing supplier performance assessment is a process that begins with the first contact and continue throughout the business relationship between the client and the supplier.
Evaluation during first contact consists of ensuring that the supplier is able to provide the service that the buyer wants.
Before placing the first order, first step is usually to ensure that the supplier meets the company’s due diligence criteria.
Throughout the business relationship, evaluations can be performed at various points :
- after each order
- to a pre-set schedule
- by supplier group
- on strategic supplier panels